Frequently Asked Questions

It is best to consult your Doctor, Pharmacist, or Alternative Health Care Practitioner before taking any supplements while on prescribed medication.

It is best to consult your Doctor, Pharmacist or Alternative Health Care Practitioner for guidance as to which supplements are safe during pregnancy or while breastfeeding.

Supplement potency is guaranteed up to the expiry date. Using supplements after the expiry date has passed is up to the discretion of the individual user. For questions regarding the safety of using an expired supplement, contact the manufacturing company directly or ask us to do so for you.

Most supplements specify directly on the bottle whether they should be taken with a meal or not. If nothing is stated, then the choice is yours as to when you want to take them. If you are seeing an Alternative Health Care Practitioner, you may want to consult with them as they may have a plan in mind for you. Specifically, however, most vitamins should be taken with food because the nutrients will be better absorbed and used by the body.

Suggested dosages are based on clinical studies and government standards. To get the intended result, it is important to follow the dosage recommendations on the label. If you are not taking the full dosage, you may not get full results. However, some people are more sensitive and in this case it would be wise to start with the lowest dose possible and slowly work your way up. If you have any specific questions or concerns, please consult with your Doctor, Pharmacist or Alternative Health Care Practitioner .

It depends on the supplement and why you are taking it Some supplements have to be in your system on a daily basis for a specific period of time to see results. Some, such as a multivitamins, are intended to be taken on a daily basis to fill in the gaps in your daily diet.

These capsules are gelatin capsules sourced from either pork or beef.

Sometimes they have to use a larger bottle than seems necessary because of the information required on the labels - requirements both from Health Canada and in order for the label to be clear and legible to consumers.

Most supplements have been issued a Natural Product Number (NPN) by Health Canada – these numbers do appear on the label. Further Natural Health Product criteria and information can be found on the Health Canada website www.hc-sc.gc.ca. Under the Food and Drugs Act, items that are considered a food – for example, protein powders and herbal teas – do not require an NPN.

Each product carries its own allergen statement that can be found on the label or in the ingredients section. Please read each label carefully before consuming.

Each product carries its own allergen statement that can be found on the label or in the ingredients section. The statement includes whether the product is suitable for vegans and vegetarians. Please read each label carefully before consuming.

Colouring can change from batch to batch or from crop to crop with natural vitamins or supplements. Leave the freshness pack in the bottle in order to maintain freshness. Also do not store your vitamins or supplements in a place where there is high heat or humidity. They are best kept in a cool dry place. Also check the label to see if the product should be refrigerated after opening.